Shipping policy

Processing Time

All orders are processed within [7] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-volume periods (sales, holidays, product drops), processing times may be extended.

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Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer:

    •    Standard Shipping – [2-4 weeks] Presale

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International Shipping

We ship worldwide to most countries. Shipping charges for your order will be calculated and displayed at checkout.

Note: Your order may be subject to import duties, taxes, or customs fees, which are your responsibility. These charges are not included in our shipping rates and vary by country.

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How to Check Your Order Status

When your order ships, you’ll receive a confirmation email with a tracking number. Please allow [7-10 Business Days] for tracking information to become available.

If you haven’t received your tracking information within [14 days] of your order, please contact us at david@trnchstarz.co

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Shipping to P.O. Boxes

We can ship to P.O. Boxes within the U.S., but some oversized items may require a physical address.

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Lost, Delayed, or Damaged Orders

We are not responsible for delays caused by the carrier or customs. If your order arrives damaged, please contact us within [30 days] of delivery with photos of the damage so we can assist you.

Lost packages will be investigated with the carrier. In some cases, replacements or refunds may be issued.

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Contact

For questions about shipping or your order, please email us at david@trnchstarz.com